Cancellation, Return & Refund Policies
Cancellation
Policy
Registered users may cancel their orders from “My
Orders” in “My Account” till the order is “Out for Delivery”.
Unregistered users who place orders as guest, for Cancellations please
contact us via contact us link.
Refund Policy
For online payments, if order is cancelled
within 24 hours from the time the order is placed, we will deduct 10% of the
total order amount and refund the balance within 10 working days.
For orders through Cash on Order payment method, if order is cancelled
within 24 hours from the time the order is confirmed & cash collected by
our agent, we will deduct 20% of the total order amount and refund the balance
within 10 working days.
In both the payment modes, if order is cancelled after 24 hours and
before the order is “Out for Delivery”, we will deduct 30% of the total order
amount, and refund the balance within 10 working days.
Return Policy
We are not providing Return facility for the
time being. We may introduce this facility soon.